RETURN POLICY

Our return policy is designed to ensure your complete satisfaction with every purchase. We want you to shop with confidence, knowing that if you're not entirely happy with your order, we're here to help. Items may be returned within 30 days of purchase for a full refund, provided they are in original, unused condition with all tags attached. To initiate a return, please contact our customer service team with your order number and reason for return. We'll provide you with a prepaid shipping label to make the process as convenient as possible. Refunds are processed within 5-7 business days after we receive and inspect your returned item. The refund will be issued to your original payment method. Please note that shipping costs are non-refundable unless the return is due to our error or a defective product. Certain items may have specific return conditions. Final sale items, clearance merchandise, and customized products cannot be returned. Swimwear and intimate apparel may only be returned if the hygiene seal remains intact and unworn. If you receive a damaged or defective item, we'll replace it at no cost or issue a full refund, including return shipping. Please report any damage within 48 hours of delivery with photos for faster resolution. For exchanges, simply indicate your preferred size or color when submitting your return request. We'll ship your replacement item promptly once we receive your original purchase. International orders may have different return procedures and shipping costs. Please review the specific terms that applied to your order at checkout. We stand behind the quality of our products and want you to be completely satisfied. If you have any questions about our return policy or need assistance with a return, our customer service team is ready to help. Contact us through our website or email, and we'll respond within one business day.